Annoying People at Work

This is going to be a rant, mostly, so be warned.

I work at a university in the Electrical and Computer Engineering department. I advise and manage all the information for graduate students (Masters and Ph.D.s). Recently, we've been bombarded by the Dean's office asking us questions about your degrees.

The woman's name is Sandra; she's the Dean's secretary and she handles all the information in the college of Engineering. She's been in this position for 10 years.

Well, they're trying to pull out funds from the Ph.D. program because, according to them, we only have 1 Ph.D. enrolled since last Fall 2011.

Well, lady, excuse me but we have 48 Ph.D. students enrolled since Fall 2011. I handle that information.

Anyways, we (as in my boss and I) created this spreadsheet with ALL the information on them, from grades to where they work at. 25 cells full of information for 48 students.

Last week they've been sending us asking for information from back in 2005. That information is not available; not even the campus wide statistics association holds that information because nothing was recorded from the year previous to 2008 pertaining to Ph.D.s

Anyways, this lady is asking and sending emails to me and my boss (supervisor) over and over. And our top boss, the Dean of ECE, heard of it.

He instructed us to direct any email pertaining to them to him so he can clarify that they are not our bosses. We are employed by the ECE department, not the Dean's office; also he added that this information Sandra should be able to get it, since she has handled it from 10 years back.

So she comes today into the office and asks, "Are you Edna?" (No-f*cking-body calls me Edna, firstly). And then she proceeded to ask me about the email that my top boss sent telling her that if she has any questions they are directed to him, not to his employees, and that she should have the information or be able to get it for herself by contacting Graduate School.

She's angry and looks at me in a conceited way and tries to intimidate me by saying, "Well, I'm Sandra C. and I do so and so and I've been asking you for this information, but then I get this email and I want to talk to your boss, Dr. P."

I just smiled, shook her hand firmly and told her that my boss was in a meeting in his office and that he could not be interrupted. She stormed off leaving me her extension and telling me to tell my boss to call her as soon as he was free.

I'm sorry, but you do not intimidate me. I am not impressed by your "credentials" or by who you are and with him you work with. You aren't even able to do your own job, woman. So you can kindly go eff yourself.

/Rant over.

Anyways, any similar stories?