Customers Suck

So I would at a daycare and this woman told me that she doesn't ever let her son drink water. And this daycare is at a ski resort like way up in the mountains so this kid will need water or he will get altitude sickness. But she's freaking out and telling me NEVER to give her son any water. I told her that our bodies are mostly water and she's like, "Well that's all fine. That means we have enough."

@ Bonamana
What the hell. That kid is seriously going to die.

Some rowdy kids came in and stole $5 out of my tip jar while I was giving them free samples.

I guess they thought I didn't notice, because they came back a couple hours later just to sit in the shop. I went to the back and called the cops because they were breaking curfew. Bet they didn't plan on riding home in a cop car

I always get customers that, no matter how much I smile at them, they glare back at me. I don't know if anyone else gets that or what but I've met about four customers in the two jobs that I've had, that never fail to resemble the fucking devil whenever they look at an employee. If you hate us so much then don't come in. Shit.

Some costumers are fine. But when I was a waitress, I had a really bad experience.

It was really busy, and more people come in and sit down. I get to them in about two minutes. First off, they start yelling at me, saying I was taking to long. I always TRY to keep my cool, so I say I'm sorry. Then they say nasty, dirty, inappropriate things to to me and then one of them says that they are going to come to my house and kill me.

Well, apparently one of the guys in the chairs next to them was a police officer. He told THEM OFF. It was a mix of great, loving, wonderful costumers and rude people.

I don't like it when customers don't even attempt to be nice. What's so wrong with saying "that font is a little skewed, isn't it" rather than saying "that's horrible, that's terrible, how could anyone even think that would look good".

I really hate the customers who insist on making the pet joke. I work at a motel that doesn't allow pets and pretty commonly, when I ask someone to give their signature for no pets, they have to make a joke about how they can't bring so-and-so in because they're a pet. Usually their husband or child. Kinda interesting it's never the wife. After hearing that joke a thousand of times, it becomes really annoying. I'm glad they're being friendly, but that joke is so annoying at this point.

I have a big hatred for the customers who won't leave at check out. We have our check out policy posted in the office along with our zero tolerance policy on late check outs, meaning no one gets an extension past 11 am. They always ask for an extra hour causing us to fight them to leave our room. Occasionally, we have to call the police and have the officers come scare them out of the room because they just won't leave. Seriously, just leave at check out please. It really is not a hard concept to grasp.

Customers who insist you can't be "that busy". Yes, I am aware there are no customers in my department right now. But that doesn't mean the seven projects they left for me to do doesn't mean it doesn't need to be done. No, I cannot tell you how many walk-in customers I will have when you get here in "a couple of hours". Yes, you may have to leave it with me overnight if you were too fucking lazy to get it done beforehand.

"A lack of planning on your part does not constitute an emergency on mine."

I wish I could say that. I have been giving myself more times to get jobs done this past month though and it has cut my stress way down. (And my department is kicking ass and taking names, money-wise.)

@ Airi.

Airi.:

I really hate the customers who insist on making the pet joke.

I work in an ice cream shop, and we get the people who come in and say "Oh, you do samples? One of everything.", or "ice- SCREAM!" and yell really loudly. Thanks for bursting my earbuds, Bro.

You are the 2000th person to make that joke, please for the love of God, spare me.

But, on the plus side, working in an ice cream shop means your customer base is generally happy... grumps don't go get ice cream. But, it's Ben and Jerry's and Ben and Jerry's is expensive, so we get a ton of price complaints. I just think, Why yes, you could go to Walmart and get a whole gallon of ice cream for $2... and it would be total crap. Ben and Jerry's use no additives/stabilizers, GMOs, unnatural preservatives, or dyes, and fair trade, small farm sourced dairy. IT'S EXPENSIVE! Plus, Ben and Jerry's doesn't whip air into their ice cream... so when you buy a pint it's actually a pint.

Try telling that to a customer though...they don't like it.

I get price complaints more than anything. "Its how much for a roast beed sandwich?!"

I have just gotten to the point of ignoring their question and repeating their total again. Its difficult to explain 50 times a day that the cost reflects the fluxuating price of beef plus the price of the produce and bun that makes it a sandwich, not to mention it also has to have a profit margin enough to pay the people making it and pay our rent. I just... eh, after three years Im done caring.

The ones who come in that are rude off the bat, even though I smile at them and try to be nice dont get special treatment. Like were suppposed to walk out orders if were not busy but I leave it on the counter, call their order and pretend to be busy. Then I make sure to walk out the next one so they can see the type of service their missing when I refill their drinks and get their sauces for them.

I get so tired of being treated less than human because Im a fast food worker, because I bust my ass for a measly check every two weeks. People seem to like to take it out on me when theyre mad about something; like its actually gonna fix it.

Color copies at work are fifty cents and people think that's crazy. Fax prices are high at $2 a page for LD and $1.50 for local, but hey... you're paying for a service.

I mean, seriously. If you want to, instead of me sending that thirty page fax for you, I will sell you a fifty dollar fax machine and you can buy some toner and some paper and go home and set it up and get a phone line and send it yourself.

I told my mom the other day that I know of a MUCH cheaper way to do it, but I only offer it to people who are nice but obviously saddened. I've offered it to about three people. Basically if they have an email I can just scan it into the computer and send it and it's a quarter a page plus a dollar for the email. But you need to earn that fucking knowledge with kindness.

(Likewise, if nice people switch from color copies to black and white based on the price, I tell them that there's no additional upcharge for colored paper.)

I had this guy the other day literally moo at my co-worker and I....all because he had to pay for extra cheese. He said that at any other store he went to that he did not pay for extra cheese. I told him I was sorry and they're supposed to charge for extra cheese. I didn't hear him mooing at us, but the other girl did. And then he told us we were rude, and called us stupid b*tches when he walked out the door after he paid for all of his stuff. Not too mention him and his wife both got really expensive sandwiches....so why was it such a big deal to pay for extra cheese?

If I had heard all of that I would have told him to leave. I do not get paid enough as a manager to be talked to like that. It's ridiculous, and if you go out to eat anywhere else, you will be charged for extra cheese, pickles, sauces....any of that.

I was just like, seriously dude?

Great, finally, a place I can rant. I'm a cashier, and not only am I a cashier, but I FUCKING hate people. I work at the market, where we have a 'rewards card', and if you don't have your card on you, you can give the cashier their number.

So I can be doing something, like cleaning my belt, fixing my bags, whatever, and some old fart with come into my line, and before they're even next to the belt, they start reciting their number. First off, I was doing something, so please give me the chance to notice you're there, which won't take me more than a second. Second, you have to realize that we have to put the number into the register, and if you tell me your whole number before I can hit the 'phone number' button, you've just said it for no reason.

I especially hate it when people come through my line, pissed off about something they encountered somewhere else in the store, and then they bitch about it to you, as if it were your fault. Okay, so even though I'm a cashier, and only a cashier, I'm also responsible for the fruit being in a weird place, for the other customers, for signs being misleading, and APPARENTLY that stick up your ass. If you bring it up, I'm going to lead you to my manager, but where do you get off telling me it's my fault.

The worst part is I have to be nice to these people. I'm so happy I'm leaving for dat Army. I'd rather get yelled at for being a 'worthless piece of shit maggot' at basic training then to deal with a bunch of asshole customers that are pissed because there was a tomato in the god damn apple pile.

Last Friday, I checked in four young adults. I was skeptical of how they were dressed, but I decided to give them the benefit of the doubt and rent them a room. I have rented rooms to plenty of people who dressed "street" like they did, and I never had any trouble with those people. Although, all those people were in their early or late 30s, maybe I just shouldn't trust 19 or 20-something year olds. I dunno.

Long story short, they trashed our room. They wanted somewhere to party and chose a small, local motel to do it apparently. My stepdad caught them just as we were preparing to leave work. In the end, we found that there were at least 15 of them in that room drinking and smoking. When we saw that, we called them and ordered them to vacate our room. We knew they wouldn't go willingly, so we called the police right after ordering them to leave. They were leaving our property, even if we had to have the police forcibly remove them one by one. We were all ready to leave by that point and were pissed we had to stay longer to chase out a couple of trouble making teenagers. I'd rather have to deal with the police than have someone trash my rooms.

Customers like this are the absolutely worst type of customer in my eyes. I absolutely despise customers trashing my rooms.

I'm just so tired of this happening. What is "fun" about trashing a motel room? What is "cool" about it"? What is "interesting" about it? It's not any of those things! It's cruel is what it is. It causes trouble for all of the staff. Our housekeepers already work hard enough as it is. Much of the time, they are two doing 36 rooms. That's 18 a piece. By the time they're done at 4 pm or 5 pm, they're ready to collapse due to exhaustion. These women work themselves to the bone for minimum wage, they don't need trouble making teenagers causing more work for them! Front desk workers are the ones yelled at for trashed rooms. We are the ones who have to pay hell for it and who have to suffer for it. You're just making our jobs worse and more miserable than they already are.

Just.... Stop trashing motel rooms. Stop throwing your bullshit "parties" in our rooms. Stop giving us more work to do. Stop making us suffer for your stupid decisions. Just give us some respect, please?

@ hannahdollx
I've never been charged for extra pickles or ketchup, but charging for extra cheese is a norm. So is charging for extra meat. And every place is different. I've been charged for tomato and one McDs and not charged at another.

But you should never blame the store. It's someone else's policy the store has to enforce.

@ Styles;
We can look up a card by phone number, too, and I generally ask people if they have their card while ringing them up. And they say 'no' and then start reciting the number while I'm in the middle of scanning. I don't even joke about it. I'm just like "you're gonna have to repeat that when I get to my look up screen".

I also get people who get mad our computers are a little slow. Like that's my fault?

@ dru's not growing up
I do the same when they come up. After greeting them, the first thing I ask for is their card. It's at that point that the customers are really good about giving it to me then or at the end of me ringing them up.

Over the last few days, we've had a lot of customers complaining to us about how the trains aren't running and how they should get a refund because of it. They're yelling at us as motel workers because of the trains, something we have no control over. It's beyond frustrating to be dealing with these over-privileged customers who think we have to cater to everything. It's not our fault that the BART workers are striking. Don't yell at me over it, I have no control over it. We're just as inconvienced as everyone else, but there's not a single thing we can do. We're not going to give people refunds because the train isn't running, things don't work that way. If it was our problem, then we'd negotiate a refund. But we have nothing to do with it. Why can't people understand this?

Argh. I wish the BART workers would just stop striking already. It's already frustrating trying to find alternate means of transportation since they're striking, now it's even more frustrating that out-of-State customers are complaining to motel workers about.

I hate dealing with over-privileged customers like this.

@ Airi.
I know some hotels will give refunds if there's some sort of thing that prevents people (like, everyone) from traveling in, but that's the only time I've heard of it. When I worked in a res center we did them typically for weather related things or I think the BP oil spill.

@ dru is taken apart.
Mhm I guess I could understand that if someone was staying at a place like a chain hotel, but we're a small, local motel with limited service. Most of our customers don't expect many services/guarantees from us other than the basics because they know they're not paying for anything but a basic motel. If all transportation was cut off, then I'm sure it'd be different, but it was only the train and the buses were still running. A bit more troublesome, but transit was still there.

I dunno. I don't make the policies, I just sell the rooms and do what I'm told. lol

One time I was at Lary's Giant Sub (like subway). Well, they have a sign by the cash register that says, "Free pickle with order if you ask." Okay, so I was telling the lady what I wanted on my sandwich and there was this other lady at the cash register getting ready to ring me up.

This lady comes storming up to the cash register. Here's the conversation that took place between them-

Customer: THEY DIDN"T INCLUDE MY FUCKING PICKLE!!!11!!!111!!!"
Worker: Well, ma'am, did you ask for it?
Customer: NO BUT I'M IN HERE EVERY DAY SO THEY SHOULD HAVE KNOWN!
Worker: Well, we'll be happy to give you one.
Customer: DON'T BOTHER! THE SERVICE HERE SUCKS AND YOU JUST LOST A CUSTOMER!!!!!!!111!!! *storms out*

I'm sorry, but there's no excuse to be acting like that to someone who's just doing their job. Even if you're having a bad day, don't take it out on others.