Email Notification Issues

  • Audrey T

    Audrey T (6730)

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    Email Notification Announcement


    If you have a MSN e-mail (@hotmail.com, @live.com, @outlook.com, etc.), you may not be receiving Mibba e-mails. It seems that MSN is blocking Mibba automatic notifications. This means that you won't be receiving subscription updates or comment notifications, and you won't be able to do a password reset or username retrieval. So if your Mibba account is currently linked to an MSN e-mail address, please update your email address with an alternative.

    A free Gmail account is highly recommended.
    April 10th, 2016 at 10:28pm
  • helena_88

    helena_88 (100)

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    Sweden
    oh thank you! gonna try and change to my gmail account now then, haven't gotten any e-mails for a while now XD
    April 11th, 2016 at 10:49am
  • strigoi.

    strigoi. (395)

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    United States
    I just realized I, too, have not been getting emails! I'm subscribed to some threads and haven't gotten post notifications for quite a while now. Thanks for letting us know!
    April 11th, 2016 at 06:06pm
  • LoveAmongOtherThings

    LoveAmongOtherThings (100)

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    Canada
    How do we get old accounts back to get old stories? I had to make this account because I wasn't able to get a password reset email with my hotmail. If there a way to get it back somehow?

    @ Audrey T
    April 12th, 2016 at 07:27pm
  • Audrey T

    Audrey T (6730)

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    LoveAmongOtherThings:
    How do we get old accounts back to get old stories? I had to make this account because I wasn't able to get a password reset email with my hotmail. If there a way to get it back somehow?

    @ Audrey T
    If your old account is active, you should be able to see your stories/poems/blogs/etc., so you can copy it that way. If there's formatting stuff you want to save within those stories (like you want the bbcoded versions), send me a PM and I'll see how I can help you with that.
    April 12th, 2016 at 09:12pm
  • Rocket Queen

    Rocket Queen (405)

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    Location:
    Australia
    Is there a reason why it's happening all of a sudden? Or a way of fixing it?

    I'd rather not have to create another e-mail account to keep up with, just for the sake of Mibba notifications, if there may be a solution to the problem. XD
    May 3rd, 2016 at 03:32pm
  • Audrey T

    Audrey T (6730)

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    Admin
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    29
    Location:
    United States
    Rocket Queen:
    Is there a reason why it's happening all of a sudden? Or a way of fixing it?

    I'd rather not have to create another e-mail account to keep up with, just for the sake of Mibba notifications, if there may be a solution to the problem. XD
    From what I remember, it's just that we get put on their spam list because of the amount of automated notifications that gets sent out and the only way to resolve it is for Dujo to deal with them.
    May 4th, 2016 at 04:18am
  • Rocket Queen

    Rocket Queen (405)

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    Australia
    Audrey T:
    From what I remember, it's just that we get put on their spam list because of the amount of automated notifications that gets sent out and the only way to resolve it is for Dujo to deal with them.
    Is it possible to add Mibba's e-mail address to my Safe Senders list so that nothing goes to spam/junk? Or does that not work either?
    May 4th, 2016 at 03:52pm
  • Audrey T

    Audrey T (6730)

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    Admin
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    United States
    Rocket Queen:
    Is it possible to add Mibba's e-mail address to my Safe Senders list so that nothing goes to spam/junk? Or does that not work either?
    Nope. That won't work. It's like we're on a no-fly list for their e-mails. It looks like they stop them before they're even anywhere near inboxes.
    May 4th, 2016 at 07:51pm
  • Rocket Queen

    Rocket Queen (405)

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    Member
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    Australia
    Audrey T:
    Nope. That won't work. It's like we're on a no-fly list for their e-mails. It looks like they stop them before they're even anywhere near inboxes.
    Ah, damn. All right - looks like I'm getting a Gmail account then. XD

    Thanks for the help, Audrey. :)
    May 5th, 2016 at 05:45pm
  • fiction246

    fiction246 (100)

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    Australia
    I have an @icloud email address and I haven't been receiving emails either. Strange...
    May 6th, 2016 at 08:11am
  • Audrey T

    Audrey T (6730)

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    United States
    fiction246:
    I have an @icloud email address and I haven't been receiving emails either. Strange...
    It might be the same problem, so you should definitely consider updating your e-mail.
    May 15th, 2016 at 10:06pm
  • Ivar.

    Ivar. (100)

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    24
    Location:
    United States
    I had to create a new account because of this, I couldn't even get my password reset :(
    June 2nd, 2016 at 05:09am
  • Dezi Demize

    Dezi Demize (100)

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    28
    Location:
    United States
    I'm not receiving email notifications for when subscribed stories are being update. Is anyone else having that problem?
    May 15th, 2018 at 05:19am